Terms and Conditions

Pre-Workout/Thermogenic Disclaimer 

We strive to bring you the highest quality pre-workout products. However, due to the nature of the ingredients used in both stimulant and non-stimulant pre-workouts and thermogenics, some products may clump over time. These ingredients are hygroscopic, meaning they naturally attract moisture from the environment. Please note that the products we offer are supplied by third-party manufacturers, and we are not the producers. To preserve freshness and performance, we recommend storing your product in a cool, dry place—or even in the fridge—with the lid securely tightened after each use.

Important Information About Your Purchase:

1. Clumping and Moisture Exposure:

  • Clumping does not impact the product's quality, effectiveness, or safety. Simply break apart any clumps with a spoon or shake the container to restore usability.
  • Frequent opening of the container exposes it to air and humidity, which can increase the likelihood of clumping.

2. Storage Tips:

  • Store the product in a cool, dry environment, away from heat and humidity.
  • Always ensure the lid is tightly sealed after use to minimise moisture exposure.

3. Return Policy:

Products can be returned within 30 days of purchase if they meet one of the following conditions:

  • Unopened and in original condition.
  • Opened but with no servings consumed (proof of no usage required).

By purchasing, you acknowledge and accept these terms. If you have any questions or concerns, feel free to reach out to our customer service team. Thank you for choosing us to support your sports nutrition goals!

FREE Kick Starter Pack | January Deal

  1. Eligibility
    This promotion is available to customers who place an order totaling $150 AUD or more on our website or instore. The qualifying amount is calculated after discounts and promotions are applied and excludes any shipping fees.
  2. Kick Starter Pack Contents
    The Kick Starter Pack contains a FIT Nutrition Tote Bag, Product Samples, $20 gift card, Greens/Hooch Full Sized Tub (customer selection) and a 600mL Shaker. Please note, some of these items may vary depending on stock.
  3. Selection Process
    Customers are required to select their preferred pre-workout or greens supplement through a pop-up prompt during the checkout process. If no selection is made, our team will substitute a product and/or flavor of our choice. Substituted items cannot be exchanged once the order has been dispatched.
  4. Limitations
    Only one Kick Starter Pack is allowed per customer per transaction. This promotion is valid while supplies last and may be modified or withdrawn at any time without prior notice.
  5. Returns and Refunds
    If an order is returned and the total order value falls below $150 AUD, the Kick Starter Pack must also be returned. If the pack is not returned, its retail value will be deducted from the refund amount. Please note that substituted items in the Kick Starter Pack are not eligible for exchanges or replacements.
  6. Other Conditions
    This offer cannot be combined with any other promotion, discount, or coupon code. Additionally, the Kick Starter Pack is not redeemable for cash or store credit.

By participating in this promotion, you agree to these terms and conditions

Pick Up in store

By selecting 'Pick Up In Store' at FIT Nutrition, you agree to the following terms and conditions:

Order Collection

Orders placed using our Pick Up In Store service must be picked up within 7 days from the notification of availability. Your order will be ready in store within 4 business hours.

Notification of Availability

You will receive an email notification when your order is ready for collection. Please ensure your contact details are correct at the time of placing your order.

Collection Requirements

To collect your order, you will need to bring your confirmation email and a proof of ID.

Amendments to Collection Period

If you are unable to collect your order within the specified timeframe, please contact us to discuss alternative arrangements. Extensions are subject to availability and discretion.

Order Changes or Cancellations

Once your order is placed, please note making changes may not be possible. If you do need make any adjustments, please call our store on (02) 9387 5555 as soon as possible before your order is processed. If you no longer require the order, please notify us, and a refund will be processed.

Contact Information

For assistance or inquiries regarding your order, please contact our store (02) 9387 5555

Order Acceptance Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. FIT reserves the right at any time after receipt of your order to accept or decline your order for any reason.

FIT reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department.

Monthly Deals

Cannot be used in conjunction with any other discount code, gift card or loyalty points.

Offer Details: Purchase any monthly deal and you’ll be eligible to receive a complimentary gift/discounts with any qualifying order.

Eligibility: To be eligible for the free gift, your purchase must include the monthly deal.

Limitations: This offer is limited to a maximum of 3 redemptions per customer.

Gift Selection: Gifts are subject to availability and may differ based on stock.

Non-Transferable: This offer is non-transferable and cannot be combined with other discounts or promotions.

Sale Events

Throughout the month, we may be running a sale event. These do not run in conjunction with the below deals/offers.

Monthly Deals:

Monthly Deals may be not be available during sale period, depending on the promotion.

Bundles / Twin Packs

Bundle products are not available during sale periods. Bundle products can also not be used in conjunction with any other discount code.

Discount Codes

Codes cannot be used in conjunction with any other offer (unless stated otherwise). Offers may not be valid on all products.

Final prices/discounts will either appear on product page or at checkout.